FAQs
General Queries
Where can I buy Hometown Cheesecakes from?
Here! Alternatively we can be found at various farmers markets and events throughout the Angus, Dundee, Perth and Fife area. Click here for locations and dates.
What allergens do your Cheesecakes contain?
See our Allergen page for information.
Do you sell gluten free Cheesecakes?
You bet we do!! Most of our cheesecakes can be adapted to be free from gluten. For specific requests contact us.
Are any of your Cheesecakes vegan?
We're afraid not. All of our cheesecakes contain egg, butter and cream.
What about us vegetarians, can we eat your cheesecake?
You certainly can! All our cheesecakes are baked so we don't use any gelatin like that chilled dessert that often pretends to be cheesecake.
How long will my Cheesecake keep?
Our Cheesecakes are made by hand with no added preservatives and when stored correctly will last 4 days from delivery. The good thing about cheesecakes is that the flavours mature as the cheesecake ages so it may very well taste better as time goes by.
Should I store my Cheesecake in the fridge?
Absolutely you should! Upon delivery you'll want to put the cheesecake straight in the fridge. For best results remove the cheesecake around 30 minutes before you plan to eat it. Just remember and share.
Hey how long will my Cheesecake last in the freezer?
Any cheesecake bought from us will last up to 3 months in the freezer, Just be sure to cover it securely to avoid frostbite.
I want Cheesecake now. So how long will it take to defrost?
We're sorry but you'll have to be a little patient if your cheesecake has been frozen. Either pop it in the fridge overnight then leave it out at room temperature 1 to 2 hours or leave it out at room temperature for 4 to 5 hours. Remember good things come to those who wait.
Oi!!! My slices don't look as nice as yours do on your pictures, what's your secret to cutting them?
We've sliced a lot of cheesecakes in our time but we always use the same method. To start you'll need the following:-
a sharp knife, a jug, a damp cloth, hot water, oh and a cheesecake
Step 1
Fill your jug with the hot water and dip the knife into the water.
Step 2
Step 3
Using the knife slice through the cheesecake pulling the knife out of the side once completely through.
Step 4
Oh and the slicer gets first choice. That's the rules.
Order Queries
What if there is a problem with my order?
It’s very rare there will be any problems however, if there are any issues, we will contact you on the phone number or email address provided.
Ooops!! I’ve forgotten to tell you something about my order, what should I do?
Just get in touch by either filling out the contact form or email us at sales@hometowncheesecakes.com. We'll do our best to respond to you within normal working hours.
What's your order cut off time?
**********IMPORTANT: WE CAN CURRENTLY ONLY DELIVER THURSDAY EVENINGS BETWEEN 1700 - 2200 hours.
ANY CHEESECAKE DELIVERED WILL BE PERFECT FOR THE ABOVE TIMESCALES IF STORED CORRECTLY*********
For "slices and bundles", orders made after 1400 hours on Thursday will not be processed will not be processed and dispatched until the following Thursday. For "whole cake" orders, these takes a minimum of two days due to the baking process so orders can not be processed after 2200 hours on the Tuesday prior to Thursday deliveries. If urgent or last minute beyond these deadlines please contact using the 'contact us' page and we will try our best to find a solution that suits your needs.
For delivery cut off times please see the chart below.
Day/Time |
Earliest Delivery |
Mon before 2.00pm
|
Wednesday (UNAVAILABLE) Delivery Thursday Only |
Tuesday before 2200 hours for whole cakes Thursday before 1400 for slices and Three Free Thursday |
Thursday delivery 1700 - 2200 hours |
Wed before 2.00pm |
Friday (UNAVAILABLE) Delivery Thursday Only |
Thur before 2.00pm |
Monday (UNAVAILABLE) Delivery Thursday Only |
Fri before 2.00pm |
Monday (UNAVAILABLE) Delivery Thursday Only |
Sat before 2.00pm |
Tuesday (UNAVAILABLE) Delivery Thursday Only |
Sun before 2.00pm |
Wednesday (UNAVAILABLE) Delivery Thursday Only |
*******IMPORTANT: WE CAN CURRENTLY ONLY DELIVERY THURSDAYS BETWEEN 1700 - 2200 HOURS*******
Can I pick a specific future date?
Delivery Queries
Where do you deliver?
Okay, I've seen the pictures now I want to know when you deliver Cheesecakes?
*******IMPORTANT: WE CAN CURRENTLY ONLY DELIVERY THURSDAYS 1700 - 2200 HOURS*******